FAQ About Robot
1.Question: [SAFETY] I want to ensure the industrial robot I purchase complies with
industry standards and regulations. What certifications does it
have?
Answer: This industrial robot has passed strict industry
certifications and standards, including ISO quality management
system certification and CE certification and ATEX for painting
robots, ensuring its quality and safety.
2.Question:[Technical support] I need an industrial robot with reliable technical support and
training services. Do you offer support in this area?
Answer: Yes, we provide comprehensive technical support and
training services, including operation training, maintenance
training, and on-site support to ensure you can fully utilize the
performance and capabilities of the industrial robot.
3.Question:[Material download ]Where can I obtain relevant information about robots, including
parameter manuals, mathematical models, and so on
Answer:
https://www.efort.com.cn/en/index.php/service/downservice.html
4.Question:【Warranty】how about your warranty
Answer :Yes, our products come with a certain period of warranty.
The specific warranty period and coverage may vary depending on the
product model and region. Please provide your location and the
product model you are interested in to obtain more accurate
information. In general, the warranty period is 12 months.
5.Question:【Payment】how about the payment if we place orders to you .
Answer :We accept multiple payment methods, including but not
limited to TT, L/C, etc. You can choose the payment method that is
convenient for you.
6.Question:[Customization] Do you provide any possible customized service .
Answer: Yes, we provide customization services within a certain
range, such as color customization, boot UI customization, LOLO
customization, etc., according to the specific requirements of
customers. Please provide your customization requirements, and we
will do our best to meet your needs.
7.Question: [maintenance] What are the maintenance costs for the industrial robot? I want to
understand the long-term operating costs.
Answer: The maintenance costs for this industrial robot are very
low. We provide maintenance services including regular inspections,
preventive maintenance, and quick-response technical support to
minimize your operating costs.
8.Question: [Easy to use ] I expect efficient programming capabilities in the industrial
robot for quick deployment and adjustments on the production line.
Does it offer efficient programming?
Answer: This industrial robot comes with user-friendly programming
interfaces and advanced programming capabilities, allowing for
quick and easy deployment and adjustments on the production line.
9.Question: [Reliability] How reliable is the industrial robot? I need a stable and
dependable machine to ensure production continuity.
Answer: This industrial robot undergoes rigorous quality control
and testing, ensuring excellent reliability and stability. It is
built with advanced technology and high-quality materials to ensure
continuous production.
Contact
Fengor_Hu (Mr)
Executive Director
MP:+86-15665538866 (whatsapp)
MP: +86-18356576525(wechat )
Skype: hufengguang1980
Email: hufengguang@techflyrobot.com
Anhui Techfly robotics technology Co., Ltd
www.techflyrobot.com
Room 808, 8th Floor, Comprehensive Building, Electronic Industry
Park, Jiujiang District, Wuhu City, Anhui Province
